Most people are honest and so this probably does not apply to you: Please note that trying to deny that you made a credit card charge (if you really did) is fraudulent and is illegal. When we receive such disputes, this is our Dispute Policy. Again, this applies only to persons who made a purchase and then pretend they did not.
IF YOU TRY TO DISPUTE or DENY a valid charge, your credit card along with your name and address will immediately be added to a negative database. The negative database is shared by thousands of vendors on the internet, both large and small, and you will not be able to purchase goods or services from said vendors in the future.
IF YOU TRY TO DISPUTE or DENY a VALID charge, you will be sent an invoice for the disputed amount by regular postal mail. A copy will also be sent to your bank and credit card company. The invoice will include the following information:
- The name of the vendor you purchased from or PayOdd account you used
- The day and time you accessed the site
- Original charge amount owed plus a $50 fee for dispute processing
If you do not pay the invoice within 30 days, a second invoice will be sent. The second invoice will include the following information:
- Access logs detailing when you accessed the PayOdd website or PayOdd service used and what ISP you used to do so.
If the second invoice is not paid within 30 days, your file will be forwarded to one of the collection agencies that we work with on all five continents.
To avoid any of the above, we encourage you to contact us first for any problems with your credit card transactions. We have an excellent track record in resolving any problems to see that you are fully satisfied with your transactions.